Customer Care
Bank of Scotland Card Services
Pitreavie Business Park
Dunfermline
KY99 4BS
Card Number: 5421 9502 0003 0001
Dear Sir or Madam,
It is more than two months since I wrote to draw your attention to an anomaly on my Mastercard account. That letter elicited no response so it seems I must resubmit my letter (copy enclosed) in the hope that this time, the matter will be resolved.
Yours faithfully
John Reynolds